I was eager to read the book, Political Dilemmas at Work: How to Maintain Your Integrity and Further Your Career, by Gary Ranker, Mike Phipps, and Colin Gautrey.  An avid reader of works on leadership, teamwork and management theory, I have found scant wisdom on the question of what to do in case of a train wreck, and was hoping Political Dilemmas might offer perspective on options available when you see that your organization is heading for disaster, and no one else seems able or willing to acknowledge the situation.

The book is organized by scenarios based on various political dilemmas that are reasonably expected to occur in the workplace.  Within each scenario, Ranker et al. identify particular situations that could arise, and offer a number of steps of “Action to Take.”  It concludes with a section on “A New Charter for Career Success.”

The insight I appreciated most had to do with the explicit and implicit contracts associated with working in an organization. Aside from the explicit contracts, the authors note, “there are also psychological contracts that are more about trust and truth, than deadlines and budgets. They are more about motives, support, and commitment than they are about what and when.”  This insight helped me to realize that a particularly painful train wreck that occurred at one of my places of employment happened in part because many of my colleagues and I had different terms for the implicit contract than the employer did.  I had erred in thinking that the terms of the implicit contract included mutual respect, teamwork and a level playing field. For me, this was the most significant element of the analysis from Political Dilemmas.

While Ranker and colleagues offered the insight above that applied to my interests on the train wreck question, overall, I was disappointed in the lack of substantive analysis.  I was also disappointed in the quality of production, with respect to editing and grammar.

For the most part, Ranker et al. proceeded from assumptions that were common sense if not profound, such as:

  • “Good bosses would rather have debate than compliance.”
  • “Acknowledge and reward people who continue to be candid at times when trust and truth are threatened.”
  • “Spend less time fighting adversaries and spend more time with your trusted stakeholders.”

In constructing their hypothetical scenarios, the authors sometimes manufactured rigid circumstances that seemed to reflect their view of the only course of action that could occur, or the only motivation that might result in a course of action. Sections that were over-manufactured in this way distracted me into thinking of situations that were alternatives to the rigid circumstances described in their analysis.

In addition to being underwhelmed by the analysis, I was disappointed by poor writing and production. This book could have benefitted from the services of an editor.  An occasional typo or editorial oversight in a book is distracting; when they occur throughout, it detracts from the quality of the work overall.

Examples of editorial issues are abundant.  On two occasions, the word “loose” was used when “lose” is what was intended.  The somewhat casual modifier “hugely” was used three times in rapid succession. The introductory material included frequent use of the phrase “politics is…” The phrase may be stylistically acceptable, but when it is used in overload mode, combined with other grammatical errors, such use seems to be another example of poor grammar.  My conclusion that this was an indication of careless grammar was reinforced by use of “one criteria”; if there is only one, it’s a criterion. In several sections, the authors use an informal style of address which left me puzzled as to whether they were speaking to the reader, and hence using the pronoun “you”, or talking with the reader, using the pronoun “we.” That both usages occurred within one section made for awkward reading. Other production distractions that should have been caught by a good editor include inconsistent formatting, such as varying spaces between bullets and leading text, and the use of outlines – or not – for text boxes.

Due to the unremarkable analysis, careless editing and poor grammar, this is not a book I recommend.

 

From my facebook page, March 22, 2012: Dear Friends and Family, thank you all for your warm birthday greetings! I especially appreciate them this year. Not only is today my birthday, it is the first day of a new direction in my career. I am leaving the Pacific Northwest National Laboratory, and taking advantage of their generous severance package to fund my launch into writing and publishing. I will be formally separated from the lab as of April 20, but today is the first day of my new work regimen. So far, so good. Alarm went off at 7:00, got up at about 7:15, breakfast and coffee ready at 7:25, at work by 7:45. The day’s schedule includes making some progress on the first book for publication, and then lunch with friends. We’ll see how the adventure goes…

 

1. You don’t get in trouble for asking for help or guidance under extraordinary circumstances.

2. You get to be human.  And humans make mistakes.

3. Everybody doesn’t get along with everybody else. You find ways to manage baggage.

4. You only have to say I’m sorry when you intentionally cause someone harm. In most other situations, “excuse me” will do.

…more to come…

 

Thanks, @Ancalime for your input – tedium! Other words that come to mind: stagnation, boring, monochromatic, homogeneous. Others?

 

Smart as you are, it’s bound to happen. Challenges in the workplace are only getting more complex, and whether it’s an issue with staff, products, or service delivery – not owning up to it can be costly. Learn the importance of acknowledging when it’s “your day to be human” and the importance of allowing others to be human too. Not standing up to a mistake doesn’t make you any more right, and it costs you credibility and respect of those affected. Handled well, acknowledging mistakes can contribute the health of an organization, as well as provide greater opportunity to set things right.

 

If you have visibility in your organization, you have legend. Do you know – is it good or bad? Are you Superman to your staff, or Martin Milquetoast? How does the legend within your trusted circle compare to that in the rest of the organization? Is the reputation you acquired early in the organization limiting you now? Does your personal legend extend outside your organization? Recognizing – and shaping – your personal legend can strengthen your standing and set the psychic tone for your entire organization.

What’s your legend?

 

If your work group was formed before your organization learned the “No Asshole Rule” you may find yourself having to cope with people who are abusive, arrogant, bullying, controlling, egotistical, incompetent, manipulative, narcissitic, and/or uncooperative. A healthy, well-tended work group or team can reduce the impact of destructive behaviors by these individuals, saving your sanity – and your team!

 

Issues in your work group may be caused in part by the way in which you lead, if like most contemporary business managers you follow a hierarchical model of leadership. Hierarchical organizations tend to show intolerance of risk and error; limited creative license in developing new business; high turnover among key performers; paranoia; abuse of trust; difficulty getting cooperation from anyone except your trusted circle; and inability to attract or retain the “whiz kids” who expect to be fully engaged in the enterprise. If your organization is broken, and you can’t see why, it may be you!

 

The youngest members of the workforce grew up in a world that is light years away from that of the current crop of CEOs. They often function in groups, not solo. With Facebook, Twitter, IM, blogs, and role playing games that span the internet, they are ambassadors of globalization, many already having friends from all over the world. Google and Wikipedia are their primary reference sources. They have processed more information by the time they graduate from college than many of the current workforce will see in a lifetime. They want to be fully engaged in their work groups. Existing organizations are challenged to welcome them without scaring away all the oldsters; smart organizations find opportunities to learn from them.

What would you do to make best use of the skills from all age groups in your organization?

 

It may be a behavior that’s been reinforced by survival of the fittest – when staff members acknowledge only those at their organizational level and above. They may only “see” others that they believe capable of advancing their interests, or of causing them harm. But for the support part of the team – secretaries, clerks, housekeeping – it equates to being invisible. Many of the people who suffer from Invisibility Syndrome are genuinely not aware of their behavior. In some organizations, it is recognized and condoned. Treating others in your organization as if they don’t matter is not conducive to building strong, diverse teams.

What would you do to eliminate Invisibility Syndrome in your organization?

© 2012 One Hundred Year Horizons Suffusion theme by Sayontan Sinha